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Frequently Asked Questions in the UK
Connection problem, forgotten password...
How do I delete my Onestaff account ?
Your account will be deactivated or permanently deleted as soon as we receive your request by email to hello@onestaff.eu (mailto: hello@onestaff.eu) within 5 working days. We are disappointed to see you leaving Onestaff ... Do not hesitate to explain the reasons to us.
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How to reach customer service ?
The customer service team is available 7 days a week from 9 a.m. to 7 p.m., by email: hello@onestaff.eu (mailto: hello@onestaff.eu)
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I forgot my password
You can reset your password by clicking on ""Connect"" then ""Forgot password"".
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Why can I no longer log into my account ?
Your account may have been suspended. Do not hesitate to contact customer service by email hello @ onestaff (mailto: hello @ onestaff) to find out the reasons.
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